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Dichiaro intorno a aver greto l’informativa sul trattamento dei dati personali come reperibile alla episodio privacy policy
La direzione e il monitoraggio remoto permettono alle aziende tra tenere una visione chiara e continua del coloro ecosistema IT. Tramite strumenti avanzati, i tecnici possono identificare problemi se no anomalie in tempo utile reale, compatto In principio cosa questi diventino critici.
Reach Users Where They AreProvide exceptional service with fast, accurate and reliable IT support to users across multiple channels like email, self-service portal, phone, and chat. Make informed decisionsGet real-time insight into the efficiency of your service desk and boost business productivity by accessing actionable reports.
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I server rappresentano il ardimento pulsante dell’infrastruttura IT di molte aziende, ospitando dati cruciali, applicazioni chiave e svolgendo funzioni essenziali in qualità di l’hosting proveniente da siti web, la direzione della corrispondenza elettronica e le operazioni nato da database.
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Start Trial Workspaces Create separate workspaces for internal teams to deliver services with security and autonomy Incident Management Restore a service to normal as quickly as possible with proper logging, analyzing and resolving of incidents Knowledge Cardine Publish and maintain a repository of solution articles to common, recurring problems faced by end users and thereby deflect tickets Self Service Portal Provide a platform for end users to help themselves SLA Management Enforce different SLA policies for tickets based on departments or groups Workflow Automator Automate processes and mundane tasks by setting the desired conditions with a simple drag and drop option Orchestration Automate manual, error-prone, routine tasks that are spread across disparate tools by seamlessly integrating with 3rd party apps for a unified, comprehensive automation engine across the org.
Set up simple automation functions as well as leverage the built-Durante capabilities to handle all your manual efforts.
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Plan releases by documenting the build and test plans, set start and end dates to update team members by creating announcements with your online IT helpdesk software.
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